Answers to what families usually ask.
Can't find what you're looking for? Message us on WhatsApp and we'll answer directly.
How do classes actually work?
Classes are live, one-to-one video sessions between your child and their assigned tutor, held at a fixed weekly time you choose.
Do I get class recordings?
Recordings can be arranged with your tutor on request, so parents can review a session if needed.
What if a class is missed?
Missed classes can be rescheduled with your tutor within the same month, so your plan is never wasted.
Can I change my child's tutor?
Yes. If a tutor isn't the right fit, let us know and we'll arrange a new match at no extra cost.
Is the first class really free?
Yes — every new family gets one free trial class before deciding on a plan.
What is the money-back guarantee?
If you're not satisfied within the first 7 days of any paid plan, we refund you in full, no questions asked.
Do you offer a sibling discount?
Yes — enrolling a second child gets you 20% off their plan.
What time zones do you support?
We schedule classes around your family's local time, wherever you are in the world.
How are teachers supervised?
Every tutor's teaching is monitored on an ongoing basis by our academy, not just at onboarding, to keep quality consistent.
How do I pay?
Message us on WhatsApp or email and our team will guide you through the available payment options.
Still have a question?
Our academy is happy to answer directly — usually within a few hours.